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CCTV & Intruder Alarm Monitoring Services

Big Brother All Security Ltd are ACPO (Association of Chief Police Officers) compliant specialists in security monitoring – Intruder Alarms monitoring and CCTV security system monitoring.
Security System Monitoring services can be provided for both residential and commercial premises.

Through an Alarm Receiving Centre (ARC), Big Brother All Security Ltd provides a 24/7 year-round monitoring service. Within seconds of an intruder being detected, an alert will automatically be created, enabling our team to check validity and contact the police immediately.


Get Your System Monitored

Security System Monitoring contracts are available on CCTV systems and wired and wireless Intruder Alarms.
Most insurance companies will require alarm systems to be monitored to provide police response in the event of an incident. We can ensure that the police or your keyholder is called out to your home whenever they’re needed.
With our Security System Monitoring services we can assure that all activations are known about as soon as it happens so you can have peace of mind all day, every day.



Keyholder Security System Monitoring

Intruder Alarms and CCTV Systems will be connected to our Alarm Receiving Centre (ARC). If the system is triggered, the ARC receiving centre will first ring your nominated keyholders asking for your password identification. If this is incorrect or no one answers, either they will take action, inform the keyholder(s), or call the police, depending on what type of contract you have.

Nominated keyholders must be within 20 minutes of the house, be able to drive and have access to the house. It is important that their details are kept up to date with their details, or suggest alternatives when the are not available.

Police Security System Monitoring

In addition to the ARC notifying your nominated keyholder when the alarm is activated the Police will also be notified on confirmed alarms.

If your alarm system is activated and a confirmed signal is received by the ARC (subject to the response level), the Police will be automatically notified and will respond. A confirmed signal means that the system must generate two independent alarm activations before the call can be passed on for a Police Response. The ARC controllers will contact the premises to verify the activation. If the private passcode for the premises cannot be confirmed within a set time, the Police response will be confirmed to continue. The ARC will also contact keyholders nominated by the client to advise of an alarm activation of any kind.

If your system has three false alarms in 12 months, you will be removed from the Police Register and they will no longer respond if the alarm goes off.


CCTV Security System Monitoring

Having CCTV Security System Monitoring allows your site to be monitored off site at our Alarm Receiving Centre. Signals are received which allows the team to monitor the threat, issue audio warnings, track intruders and call for the police or uniformed response whenever necessary.
Viewing the area of activation our operators ascertain the most appropriate action plan to manage the activity at the site. Utilising the images presented by the CCTV system, remotely interacting with audio systems and escalating issues to Police or other authorities, ensures the most appropriate level of support. All alarm response plans are created to reflect each site’s unique circumstances and are developed to combat known issues, with the opportunity to develop further response plans to adapt to evolving business needs.


Key Benefits

  • Peace of mind for property and business owners, particularly when the premises are vacant
  • Reduce the chances of loss or damaged property by receiving a fast response to activated alarms
  • Reduce insurance premiums especially for commercial properties
  • Added protection

Contact us now to discuss the security monitoring options available to you.



Designed to deliver the ultimate in mobility, visibility and efficiency – TOUCH is an online platform with a range of benefits. Accessible from any internet ready device, TOUCH gives you live access into your monitored Intruder Alarm system, giving you innovation at your fingertips.


  • Keyholder Management
  • Real-time activation history
  • Live reporting suite
  • Remote access for peace of mind

Available to Account Holders Only

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CCTV & Intruder Alarm Monitoring